FAQ & Site Info

Please contact us for engraving letters or images (only support vector, png) Kindly take note that the design is made by you as we unfortunately do not provide custom design work

We're doing our best to protect the condition of our items. All the products will be wrapped in cardboard box coated. Any requirements for special gifts, please do not hesitate to contact us via messages so that we can have a specific wrapping for them

In the US, shipping normally takes 7 to 12 business days. The transit time to other locations will be 1 to 2 weeks longer.

We offer wholesale availability. If you have any requirements, please contact us for the better price and quantity

Please contact us right away and take pictures of the item you received. We will investigate the problem and provide you with a reasonable solution.